Hi Kenzi!
We're so sorry that your gift card was not successfully fulfilled the first time around. Your gift certificate was marked as possible fraud, so manual verification was required on our end.
You reached out to us 12/21/22 and we replied same day letting you know it had been manually fulfilled. Because we haven't heard back, we assumed all was well.
We just re-sent your gift certificate through once more. If you're still not seeing this, please reach back out to our team! We want to make sure you're taking care of.