Sizing runs small and customer service is terrible!
Hi Sylvia,
Thank you for your feedback, although we were saddened by your review.
We apologize for any frustration caused by the final sale status of your recent purchase. Our support team is dedicated to upholding company policies, including final sale items being non-returnable.
We understand the disappointment this may cause and strive for transparency in our policies. We include this information on both the item page, and our return policy. If you have any doubts about an item, please reach out to us before making a purchase. Your satisfaction is important to us.
Thank you for your understanding and ongoing support. Please don't hesitate to contact us if you have further questions or concerns. We're here to assist you.
i love the dress
It is too small
Hi Kayli,
Thanks for taking the time to share your feedback although we're sorry to hear that this romper was smaller than anticipated!
Something that may be helpful to note for future purchases is we hand-measure all of our items and include the measurements in the "Size & Fit" section. We always encourage our shoppers to review this section before committing to a purchase.
If you haven't already, we hope you'll return this dress and find something else you love. If you need any assistance be sure to let us know.
We value your feedback and are always here to listen! ❤️
Easy to do but still waiting for return credit
Hi Shanna,
Thank you for choosing Lime Lush! We're delighted to know that your return process went smoothly.
Please allow up to 10 business days for processing once your return is delivered. Typically, it takes our returns team about 1-5 business days to complete the process, after which you'll receive an email containing details about your store credit.
Should you have any questions or concerns in the meantime, please don't hesitate to reach out. We're here to assist you!
Great easy way to return
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